How much do you charge per hour?
At Eastern Appliance Repair, LLC, we don't charge by the hour, we charge by the job, with job rates based on the United Servicers' Association professional Blue Book. This ensures consistent pricing from house to house and means that you don't pay extra for factors outside of your control.
What should I do to get ready for my service call?
Please leave everything hooked up to water and power if at all possible. Make the unit accessible - getting things off the top of the dryer, dishes out of the dishwasher, moving clothing out of the way of the washing machine, etc., etc - all of these steps makes your service call faster and easier.
Do you mind if I watch?
Certainly not! You're welcome to watch and ask questions, but for your safety and ours, please do not help in any way unless explicitly asked to do so. However, if you have other work to do, you're not required to be present. Please stay within shouting distance however, so we can debrief with you before we leave your house.
Where can I read your reviews?
Search on Google, Facebook, or visit our Home Advisor review page at: https://www.homeadvisor.com/rated.EasternApplianceRepair.63860019.html
What forms of payments do you accept?
Eastern Appliance Repair accepts checks, MasterCard, Visa, Discover, and American Express. While cash is welcome, please note we do not carry change.
We take this pandemic very seriously and want to ensure that everyone stays safe through the whole process. We will be wearing a protective mask the whole time and ask that you do as well. Please have the mask prepared prior to our arrival.